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frequently asked questions

You can find information on the requirements for importing products to Israel here:

According to the accepted procedure of the customs in Israel, a shipment that arrives in Israel after 48 hours and is not released must be stored under customs supervision.

The customs warehouse is under the supervision of the customs and guarantees the possession of the package and compliance with the conditions until the release.

As a cash-based company, Gaash Worldwide stores the shipments and charges the same fee as customs warehouses.

Lack of ID or data, delay in customs, payment of taxes or waiting for a certain approval are only some of the possible reasons for the delay of your package in customs.

Every purchase on the Internet is called "personal import" - a purchase from websites such as Amazon, Ebay etc is called personal import.

Personal import is a private purchase for personal use, not for resale and in a reasonable amount.

Personal import according to the personal import order:

Section 3 (a) Personal importation is the importation of goods for which all of the following apply:

  1. Imported not through a dealer;
  2. Not intended for the purposes of supply, production or provision of services;
  3. Imported in reasonable quantity;
  4. Imported for the personal or family use of that importing individual.

Shipments valued up to $1000 may contain up to 30 units of the same type, or shipments valued over $1000 may contain up to 5 units of the same type.

As a general rule, except for items such as food, nutritional supplements, automobiles, items requiring approval from the Ministry of Communications that are wireless devices or that include wireless components, items requiring approval from the Ministry of Transportation, and items requiring approval from a certified automotive laboratory.

Whenever a shipment is sent from the same supplier to the same importer with a 72-hour gap between them, it will be treated as one shipment.

According to law, shipments over $150 cannot be released without the customer's ID number (most sites use the ID entered on the site). From 2022 onwards, a package imported by personal import under $75 will not be taxed - over $75 you will only have to pay VAT, while over $100 you will also have to pay import declaration fees.

In other words, if your order was less than $75, you won't be asked for anything.

Usually, when the purchase is over $75, one of the companies handling the delivery will contact you and ask for the payment of the VAT on the package. The releasing company will usually pay the taxes on your behalf. You may also be charged an additional fee for the service if you refuse to pay or delay the payment. It is therefore advisable to pay taxes at the earliest opportunity.

Purchase amount


Less than $75


More than $75


Certain products cannot be imported due to safety, health, security, or economic issues, so the government issues directives to customs to enforce the importation of specific products.

Products such as car parts, communication devices, and agricultural equipment are usually included in this category.

In terms of car parts, the following items need personal import permits: brakes, mirrors, lighting, safety belts, suspension systems, shock absorbers, helmets, and child safety seats. - There are, of course, other car products that can be imported without permits, such as car covers, interior lighting, plastics, shades, etc.

In order to obtain an import permit, you need to contact the relevant authority and the relevant government office.

Products like rolling papers, filters, tobacco products, contraceptives, and animals must be marked with warnings. Electrical panels must be equipped with smoke detectors and fire extinguishers. Laser equipment, laser pointers, and laser levels require import licenses (which most likely are not available for private customers).

Among the prohibited items are weapons / combat, gambling games, counterfeit bills, drugs, tools to consume drugs, tear gas in the form of a gun, etc.

A customs broker handling the release must stop these shipments if they are purchased on websites abroad, and they must comply with the conditions stipulated by customs. Furthermore, the customs broker must store the shipments in a "customs warehouse", so many consumers are also responsible for storage costs.


Please keep in mind that this is general information only, since the law is determined by the customs services and the various government agencies. It is highly recommended to additionally check the government's and customs agencies' websites.